Actually I have submit my query to solar square energy for solar installation in house for 3 kw
So mr Mayank from company has visited my house for consultation after this he told me that solar system will cost around 230000 RS for 3 kw and starting process from solar square minimum 10000 rs have to submitted from customer end
So i have made payment through my UPI to solar square on 20 April
After that I have similar services from other company in cheaper rate so I called solar square regarding I have changed my mind & I will install solar system for other company
So I asked for refund of 10000 RS that I have submitted on 20 April.
Form 1 month I have been following with company for the refund
Please look into the Matter
My Name Rahul
I am from Kanpur . I booked an appointment online for 3kw solar in my home , someone called me for site visit he was Mr Shivam from Solar Square .
He came after 4 days and show me is plan .
Plan details mentioned below
Panal _ Premier Energy 530watt
Structure HDGI
Inverter _ Sungrow
Wiring _ Havells
Price 230000 final
Subsidy 108000
I was not agree because he was asking 230000 it’s too much.
BEST PANALS ARE , waree adani. TATA satvik .
Don’t buy from Solar Square , making people fool
Yes, you are right..
Solar Square company making fool to consumer.
Why government not put this Company in BLACK LISTED COMPANY in solar ..
I booked a 9.7 kW solar system with SolarSquare by paying a ₹10,000 booking amount. I was informed that I could request a refund within 24 hours.
I requested the refund well within this 24-hour period, but my request is now being denied because a “Detailed Engineering Visit” had already been completed.
My concern is that this engineering visit was completed just 3–4 hours after your sales representative left my home, without informing me that it would affect my 24-hour refund eligibility.
Had I been informed about this condition, I would have simply asked for the engineering visit to be scheduled the next day. This condition was also not mentioned on my Order Receipt or brochure.
Effectively, I was told I had 24 hours to request a refund, while an internal process reduced that period to only around 4–5 hours without my knowledge.
I request you to please refund my ₹10,000 booking amount and resolve this matter fairly.
Email: chiragagarwal96@gmail.com